Memorable Bus Journey

When i sat on a BEST bus on 29th June 2009, which is a local bus transport in Mumbai. i met with a good experience. While sitting in the bus, i was reading the book "The Goal" by Mr. Elirayu Glodratt which i think is a must read book for everyone. At that time i was reading the part of the book related to the concepts of productivity.

The bus conductor was constantly shouting "Bheed koh aane do . Bheed koh mat daro". This is a typical sentence you hear in Mumbai ( Dont be afraid of the crowd . Let it come )

Conductor : Beechwale aage chalo. Bheed koh aane do . Bheed koh mat daro

Passenger 1: Itni bheed toh hain . Aur aur kitno ko loge.

Conductor : ( Pushes that man ahead ) Dekh Jagah ho gayi .

Passenger 2: Master (ppl call conductor master here ) rehne do

Conductor : Thoda khisko aur log aa jayenge

Moral of the story if the conductor is thinking to increase the cash flow by increasing throughput (rates at which sales generate money acc to Goldratt), then he was absolutely on the button.

Compare him with Chennai Bus conductors where they sit in one place and dont even bother to give tickets to everyone.

"Thats how productive mumbai bus conductors are : Extremely tough job but they are doing very well. A salute to them"